Who We Are at Elitebet
Elitebet Casino is run by people who got tired of clunky lobbies, slow payouts and vague bonus terms, so we built the platform we wanted to play on ourselves. Here is who stands behind the site, how we are regulated, and what you can hold us to.
Our Story Since 2022
We launched in 2022 under Elite Gaming N.V. with one goal: an online casino that treats Australian players like adults. No hidden wagering traps, no week-long withdrawal queues, no support bot that answers in three days. Our founding team came from payment processing and game studio backgrounds, and that mix shaped what Elitebet is today.
The early months were about the basics. We signed our first providers, built the PayID deposit flow that Australian players kept asking other casinos for, and staffed a support desk that answers around the clock from day one. The sportsbook came next, followed by the VIP club, weekly cashback and the Friday reload that now anchor our promotions calendar. Every feature we have shipped since started as player feedback, and that is how we intend to keep operating.
What We Offer You
The short version: 4,500+ games, a full sportsbook and payouts that leave your account within hours, not weeks. The longer version is below, with the numbers we are happy to be judged on.
Whether you play pokies, live tables or crash games, the library is built to cover every session length and budget, with deposits starting at 20 AUD and no fees on either side of the transaction.
- 3,800 online pokies across classic, video and jackpot formats
- 250 live dealer tables, 300 table games and 80 jackpot titles
- 25 crash games including original and licensed titles
- Providers: Pragmatic Play, NetEnt, Play'n GO, Evolution, Red Tiger, Quickspin, Amusnet
- Full sportsbook covering Australian and international markets
- Deposits via PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, Neteller, MiFinity and Jeton
- Withdrawals up to 8,000 AUD per day and 30,000 AUD per month, with no fees
- E-wallet withdrawals processed within 0 to 24 hours
Our Licence and Regulation
Elitebet operates under licence MGA/B2C/824/2020 issued by the Malta Gaming Authority, one of the strictest regulators in the industry. That licence is not a rubber stamp. It binds us to audited game fairness, segregated player funds, documented complaint handling and reporting obligations we answer for on an ongoing basis.
For you, regulation means concrete protections. Your balance is held separately from company funds, so it is yours regardless of anything that happens on our side of the ledger. Every game on the site carries certification from independent testing labs before it goes live, and the Malta Gaming Authority gives you a formal escalation path if you ever feel we have not resolved a dispute fairly. We also block play from restricted jurisdictions, including the United States, United Kingdom, France, Netherlands, Spain, Italy and Belgium, because staying inside our licence matters more than short-term sign-ups.
How We Keep You Safe
Every connection to elitebet-australia.com runs over TLS encryption, and your payment details are tokenised rather than stored in plain form. Our infrastructure is monitored continuously, and access to player data inside the company is limited to staff who need it to do their job.
On fairness: every pokie and table game on our platform uses a certified random number generator, tested by independent labs before release and re-audited on a schedule set by our regulator. Live dealer games stream from licensed studios operated by Evolution and our other providers, with the shuffle and deal happening in front of the camera, not in our code. We have no ability to alter game outcomes, and our licence would be at risk if we tried.
Know Your Customer checks are part of that safety net. Before your first withdrawal we verify your ID or passport, proof of address and payment method, with reviews completed within 48 hours in the standard case. We know KYC is nobody's favourite step, but it is what keeps fraudsters and money launderers out of the same pool your money sits in.
Our Commitment to Responsible Play
We are in the entertainment business, and entertainment stops being entertaining the moment it stops being a choice. That is why responsible gambling tools sit inside your account settings rather than buried in the terms and conditions, and why our support team is trained to help you apply them, not talk you out of them.
If gambling stops being fun for you or someone close to you, Gambling Help Online operates a free, confidential service at 1800 858 858, 24 hours a day. Using it costs you nothing and sharing that number is something we will do on every page we publish, not just this one.
- Deposit limits you can set daily, weekly or monthly
- Loss limits to cap how much you can lose in a set period
- Session reminders that tell you how long you have been playing
- Self-exclusion, temporary or permanent, activated in one request
- Links to Gambling Help Online on 1800 858 858
The Team Behind Elitebet
Elite Gaming N.V. is our parent operator, and the team running elitebet-australia.com day to day covers game sourcing, payments, compliance and support across four working languages: English, German, French and Spanish. Our compliance staff report directly to management, not to marketing, which means an unsafe promotion gets pulled whether or not it was performing well.
You can reach a real person any hour of any day. Live chat on the site is staffed 24/7, and email goes to [email protected] with a target first response well inside a business day. VIP members from tier three upward also get a named account manager who knows their history, handles withdrawals personally and does not make you re-explain your situation every time you write in.
If you want a measure of how we work, look at how we handle mistakes. When something breaks, we say what broke, what it cost you and what we did about it. That policy has cost us refunds before and will again, and we consider it the cheapest advertising we will ever buy.
Frequently asked questions
Who owns and operates Elitebet Casino?
Elitebet Casino is operated by Elite Gaming N.V., a company incorporated under the laws of its licensing jurisdiction. We launched the platform in 2022 and have served Australian players continuously since.
What licence does Elitebet hold?
We operate under licence MGA/B2C/824/2020 issued by the Malta Gaming Authority. The licence covers game fairness audits, segregated player funds and formal dispute resolution for players.
Is my money safe with Elitebet?
Yes. All traffic is TLS encrypted, player funds are held separately from company accounts, and every game outcome is generated by independently certified random number generators that we cannot influence.
What responsible gambling tools do you offer?
You can set deposit and loss limits, activate session reminders, or self-exclude temporarily or permanently, all from your account settings. Free confidential help is also available at Gambling Help Online on 1800 858 858.
How can I contact the team?
Live chat on the site runs 24/7, and you can email [email protected] at any time. VIP members from tier three upward also get a personal account manager for direct assistance.